FOR CLOSERS AND ADMINS
Reports
The Report Library (the full CollectionsMax report list), account status, payments, remittance with commission, and employee stats.
The Report Library
- Dashboard → Reports.
- The reports are listed down the left in sections you can open and close: Quick Reports, then Accounts, Clients, Misc and Employees (the same list as CollectionsMax).
- Pick the client, portfolio, status, person or dates it asks for, then Run Report.
- Download for Excel, or Print / Save PDF to send it to a client.
Good to Know
- Remittance reports show your fee and what’s due the client, from each portfolio’s commission %. Tick Show Each Payment for the detail.
- Out of Statute reports count from the last payment (or charge-off) plus the years for the debtor’s state. Admins can change any state’s years with Statute Years by State. Check them with your attorney.
- Employee reports are for admins only.
- Fees (court costs, filing) are added on the account with the Fees button under Take Payment.
The Reports
- Account status: how many accounts and dollars by status, client, portfolio, or client and status.
- Account summary: how many accounts are open, unassigned and never worked, plus dollars placed, collected and still owed.
- Payments: by day, closer, Point Caller, client, portfolio or method.
- Remittance: what you owe each client after your commission, including reversals to take off the next check.
- Employee stats: for each person, accounts worked, notes, calls, skips, deals set up, and payments posted as closer and as Point Caller.
- CollectionsMax portfolios (live): straight from CollectionsMax, if you’re still using it.
Good to Know
- Pick a date range (Today, This week, Last month and so on) and filter by client or portfolio.
- Download CSV saves the report for Excel.
Next: Hours & Activity ›Still stuck? Email help@traceforge.solutions.